Moving

Included in the fixed price
The fixed price includes the following services: Individual consultation and support from the experienced team of MOVU. Expert moving assistants who w...
Thu, 26 Oct, 2023 at 2:26 PM
Excluded in the fixed price
Exclusions from the Fixed Price: Moving Boxes: The cost of purchasing or renting moving boxes is not covered in the fixed price. Clients are responsib...
Wed, 25 Oct, 2023 at 3:51 PM
Do I have to block the road or reserve a parking space?
Yes. Please make sure that the company can and is allowed to park in the immediate vicinity of your address on the day of the move. If parking conditions a...
Wed, 25 Oct, 2023 at 3:53 PM
When will I be contacted by the moving company?
Immediately after you have made a booking, you will receive a confirmation email from us. Within the next 3 days, the moving company will contact you by...
Thu, 26 Oct, 2023 at 2:34 PM
Starting time on moving day
To arrange the exact timing, our moving company will get in touch with you as soon as possible after your booking, either by phone or email. If you wish to...
Thu, 26 Oct, 2023 at 4:16 PM
Moving duration
The duration of a move is dependent upon several factors, including the number of rooms, the distance between your current and new residence, the volume of...
Thu, 26 Oct, 2023 at 2:51 PM
Number of movers
The moving company will determine the number of movers based on the size of your apartment and the inventory list. On average, you can expect to have three...
Thu, 26 Oct, 2023 at 2:58 PM
Inquries on moving day
In the event of any inquiries or emergencies that the contracted partner company is unable to address, our dedicated MOVU Captains are readily available to...
Thu, 26 Oct, 2023 at 3:12 PM
Why does the removal company check my furniture immediately after arrival using the inventory list?
Your fixed price was calculated, among other things, on the inventory you listed. Therefore, the booked company must ensure that the inventory to be transp...
Thu, 27 Aug, 2020 at 6:55 AM
Is the company allowed to charge money for additional work?
If the information in the inventory list or questionnaire is incorrect, the company may demand additional payments. However, you must agree to these additi...
Thu, 26 Oct, 2023 at 3:18 PM