There can be different reasons for rejection. Here are a few examples:
- You are not yet of legal age
- Your residence is not in Switzerland or in the principality of Liechtenstein.
- You cannot be found by POWERPAY with the address specified.
- Your personal POWERPAY account limit available at this time is insufficient.
- You are in delay of payment at POWERPAY
If you would like information about the rejection, please fill in the following online form. Processing will take two working days. For data protection reasons, it is not possible to obtain information by phone.
If you have any questions or other concerns, our Move Captains will be happy to assist you: 044 505 14 14