At MOVU, we’re committed to being available to support you throughout your moving journey.

Customer Care (general inquiries & after booking)
Our phone lines are open Monday to Friday, from 8:00 AM to 12:00 PM.
For any request related to a confirmed booking, our team is also available 24/7 via live chat.

Contact numbers:

  • German: +41 44 505 15 14

  • French & English: +41 21 539 13 93

Sales Team (open offers & questions before booking)
Our advisors are available:

  • Monday to Thursday: from 9:00 AM to 12:00 PM and 1:00 PM to 6:00 PM

  • Friday: from 8:00 AM to 12:00 PM and 1:00 PM to 5:00 PM

Contact numbers:

  • German: +41 44 505 12 14

  • French & English: +41 21 539 12 33

Don’t hesitate to reach out – our team is happy to help!


For any claims, please fill out our online form or send us an email at support@movu.ch.