Presence of the cleaning company at the Handover
If you have hired a cleaning company to clean your flat at the end of the tenancy, it is important to know whether the company must be present at the flat inspection. Here is some important information you should know:
The cleaning company has an obligation to be present if the appointment was discussed at least 7 days prior to the service. This means that a representative of the company must be present at the final inspection to ensure that the cleaning has been carried out properly.
In rare cases, it can happen that the cleaning company is already fully booked and does not have the opportunity to be present at the inspection. In this case, however, you do not have to worry, as you still have an acceptance guarantee. This means that the company must carry out a free follow-up clean if the landlord discovers any defects during the inspection.
We hope that this information will help you to make the process of accepting the flat easier. If you have any further questions, please do not hesitate to contact our customer service department. We are always ready to help you!