"We understand that sometimes changes can occur that require an adjustment of the agreed-upon date. In this article, we want to explain how date adjustments work with us.
First and foremost, it's essential to note that dates can only be changed with the consent of both parties, the user, and the specialist, and must be confirmed in writing in all cases.
If you have booked a service and wish to change the date, there are specific deadlines you should be aware of. If you request the rescheduling within 7 days to 48 hours before the start of the service, a fee of 150.00 CHF will be charged.
If you request the rescheduling within less than 48 hours before the start of the service, a fee of 60% of the total booked amount will be charged.
However, if you wish to make changes to your dates that do not fall within the deadlines mentioned above, you can do so for free. It's important to note that fees may be waived if the booked company deems them unnecessary.
We hope this information helps you plan your date adjustments with us. If you have any further questions, please do not hesitate to contact us. We are always ready to assist you!"