If any damages should occur, they must be reported to us and the booked company immediately. In order to process your case as well as possible, we ask you to send us and the booked company photos of the damage by email. For obvious damages a period of 24 hours applies, smaller damages must be reported within a maximum of three working days.
Important: The time and not the replacement value of the object is insured. In addition, the burden of proof always lies on the customer and not on the service provider.
Further information can be found in our General Terms and Conditions.
You are welcome to contact us here if you have any questions or concerns.